Frequently Asked Questions

Everything you need to know before getting in touch

Is BreathWise a property management system?

No. BreathWise runs the operations side of your rentals: jobs, teams, reports and owners. It works alongside the calendars and tools you already use.

Who is BreathWise for?

Property managers and hosts who run short term rentals and are tired of chasing cleaners, owners and updates across five different apps.

How does BreathWise connect to my bookings?

It reads your booking calendars through their calendar links (iCal) and syncs every hour. A direct connection with booking platforms is something we're building, and it isn't live yet.

Can I message my guests from BreathWise?

Not yet. Guest messaging is part of what we're building next. We'll announce it when it's ready.

Is the cleaner mobile app included?

Yes. Every plan includes the cleaner mobile app for tasks, instructions, checklists and completion photos. Every plan includes internal chat; Starter has one general channel and one per cleaner, and Growth adds a channel for each property. Growth also adds cleaner invoicing and automatic owner reports; Pro adds Xero sending for managers and AI connections.

Can you help us move to BreathWise?

We help you import property information and configure your operation. Contact us to review your existing exports and agree the migration scope. Import options depend on the source data available.

How do owners receive completion reports?

Every plan can share an individual task report: on Starter you copy the report link and send it to the owner yourself. Growth and Pro send it automatically after completion or manager review, depending on your settings. Email needs an owner email address; WhatsApp needs a configured connection and approved template.

Does it work without a calendar integration?

Yes. You can create tasks manually or set recurring schedules per property. Calendar sync is optional. When connected, tasks are created automatically from bookings.

What happens if a cleaner cancels last minute?

On Growth and Pro, configured reassignment rules offer the task to other cleaners. If nobody accepts, it remains unassigned for the manager to resolve. Automation cannot guarantee coverage.

How are penalties calculated?

You configure the rules: by hours of notice (48h, 24h, last minute) and penalty type (fixed amount or percentage). The system applies them automatically and deducts from the cleaner's invoice.

Does it integrate with Xero?

Yes, on Pro. Cleaners create their invoices in the platform on Growth and Pro; the manager sends them directly to Xero on Pro.

Can I manage multiple Airbnb accounts or companies?

Yes. Pro plan supports multiple organisations from a single account, with separate settings, teams, and billing per organisation.

Is there a limit on the number of properties?

No. Every plan, Starter included, covers as many properties as you manage. You pay per property, with a minimum of five billed per account. Plans differ in what they include, not in how many properties you can have.

Can I sign up with fewer than five properties?

Yes. Every account is billed for at least five properties, so with fewer you pay for five. From six properties you pay for the real number.

What can I do with the AI assistant in Pro?

Ask about open tasks, incidents, costs, and performance in plain language. Pro also supports compatible AI tools through MCP, so you can query your BreathWise operation from the tools your team already uses.

Looking for prices? See the plans and how billing works, or talk to us.

Get in touch

Tell us about your operation and we'll get back to you personally. No spam, just one email.

We aim to reply to new enquiries within 24 hours.

Email

hello@breathwise.com.au

Location

Perth, Australia